Real-Time Updates. Transparent Delivery. Total Peace of Mind.
- Track all your CharitosBO orders in one place — from confirmation to final delivery. Whether you're buying locally or internationally, stay informed every step of the way.
Track Your Order Now
Our Shipping Services
Standard (3–7 business days)
Affordable and reliable for most domestic and regional B2C orders.
Express (1–3 business days)
Ideal for time-sensitive or smaller shipments; features full tracking and priority handling.
Bulk Freight (7–30+ days)
Cost-effective for large or heavy orders using sea, air, or rail freight. Includes customs support and freight tracking.
International Shipping (Global)
Available to 220+ countries. Timelines and costs vary based on logistics mode and destination. Includes customs paperwork and import assistance.
Order Process & Timeline
Order Process & TimelineSee how your order progresses from placement to delivery
Order Placed
Your order has been received and confirmed. You’ll receive a confirmation email.
Order Processing
The seller is preparing your order (quality check, packaging).
Shipped
Your order has been dispatched. A tracking number will be emailed.
In Transit
The courier is moving your package through the delivery network.
Out for Delivery
Your item is with the local courier and will be delivered shortly.
Delivered
Your order has arrived at its destination. A delivery confirmation is available.
Shipping & Delivery Information
Additional details on our shipping policies and services.
3. Tracking & On-Time Guarantee
All orders include real-time tracking, accessible via your account or confirmation email.
“On-time Delivery Guarantee”: If your bulk or express order is delayed beyond agreed terms, you may qualify for compensation or credit.
4. Duties, Taxes & Customs
International shipments may incur import duties and taxes, which are to be paid by the recipient upon delivery. We provide complete customs documentation for a smooth process, including commercial invoices and Certificates of Origin.
- For bulk orders, you may choose cleared delivery (DDP - Delivered Duty Paid).
- Alternatively, deferred clearance (DAP - Delivered at Place) is also available.
5. Shipping Costs
Rates are transparently calculated at checkout based on:
- Weight, volume, and destination
- Shipping method (standard, express, freight)
- Optional insurance or protection plans—e.g., “Faire Shipping Protection” at 1.5% of order value.
6. Estimated Delivery Times by Method
Standard (domestic)
3–7 business days
Express
1–3 business days
Sea Freight (bulk)
20–40 days (global)
Air Freight (bulk)
5–14 days (global)
Rail Freight (bulk)
14–30 days (specific regions)
For expedited orders, such as same-day delivery, eligibility varies by region. Please contact support for options.
