Grow Your Business with CharitosBO
- Welcome to the CharitosBO Seller Guide. Whether you’re just starting or already selling, this page helps you understand everything you need to succeed on our platform — from listing your first product to optimizing sales and scaling up.
Getting Started
Register Your Seller Account
Sign up with your business details, complete verification, and choose a subscription plan that fits your needs.
Set Up Your Storefront
Upload your logo, store name, banner, and complete your profile. First impressions matter.
Choose Your Product Categories
Select categories relevant to your offerings. Being specific helps buyers find you faster.
Product Listings & Descriptions
Optimize Product Titles
Use clear, descriptive, keyword-rich titles (e.g. include colour, size, material) to improve search visibility.
High-Quality Images & Media
Use multiple, well-lit images, ideally on neutral background. If applicable, add video or 360° views.
Comprehensive Descriptions
Detail specs, dimensions, materials, usage instructions, and benefits. Be accurate to build trust.
Set Minimum Order Quantity (MOQ) Clearly
Specify the smallest order you accept. Many B2B buyers check this first.
Pricing, Fees & Payment
Understand Your Commission Structure
Higher tiers have lower commissions. Be aware of fixed fees, setup costs, or membership charges.
Competitive Pricing Strategy
Keep your wholesale pricing competitive. Avoid major discrepancies between your outlet and other channels.
Payment & Payouts
Ensure your payout methods are set up correctly. Funds will be released according to policies depending on seller tier/status.
Order Management & Logistics
Order Processing Timeliness
Respond quickly after an order is placed. Buyers value fast confirmation and shipping.
Quality Control
Check products thoroughly before shipping to avoid returns, refunds, or bad reviews.
Shipping Options & Tracking
Offer reliable shipping methods. Provide tracking information. Use trusted logistics partners.
Handling Returns and Refunds
Understand CharitosBO’s policy. Clearly communicate return terms on your product pages.
Marketing, Visibility & Growth
Featured Placement & Badges
Apply for Verified Seller status, participate in promotions, and use badges to stand out.
Data & Analytics
Use seller dashboard metrics (views, conversion, abandoned carts) to understand performance and make improvements.
SEO Best Practices
Use relevant keywords in titles / descriptions, maintain consistency, update frequently, avoid duplicate content.
Customer Reviews & Feedback
Encourage honest reviews. Respond to feedback professionally to build seller reputation.
Best Practices & Compliance
Maintain Transparency
Be honest about product specs, shipping times, pricing.
Legal & Safety Requirements
Ensure any required licenses, certifications, or safety standards are met — especially for regulated goods.
Seller Policies & Platform Rules
Abide by our terms, delivery and dispute rules. Consistency earns buyer trust and fewer penalties.
Tips from Top Sellers
- Launch with a small sample order to test quality and shipping
- Use promotions or discounts for first orders to attract buyers
- Regularly update inventory, restock best-selling products
- Keep customer communication open (Q&A, messages, clarifications)
